You guys have been great. Happy that I found your shop.
Chicago 4/3/24
Bill- the guitar arrived- it's so beautiful! I have been enjoying getting to know it over the last few days. Thank you again so much for your help through the purchase!
NEW YORK 8/25/22
About a year ago, a guitar that you helped me select (sight unseen, & unheard, except for photos & recordings), arrived at my house. The Esteve 11 exceeded anything I could have hoped for in sight, sound or feel. A truly beautiful instrument. I was looking at both the 8 and the 11. You said that the 8 was an excellent instrument, but the 11 is outstanding. You’re right!
Maryland 1/20/22
Just a quick note of thanks and appreciation for your help in providing a wonderful guitar for my student and their parents. I finally had a chance to see and hear the instrument this past weekend. The student’s appreciation, approval, and satisfaction of the instrument is evident. Thanks for sending the detailed pictures and requested specifications of each available instrument. Your professionalism in “The Classical Guitar Store” experience again was greatly appreciated. And though not requested, a new set of strings was provided with the instrument. A nice touch not over looked by me.
Michigan 1/4/22
Hi Bill, just a brief note to say thank you for a wonderful buying experience and helping find the instrument of my dreams. I love how it feels, plays, and the sound...so rich... it’s perfect.
Over the 5o years of playing guitar, I’ve owned and sold many but my experience at The Classical Guitar Store is by far the experience I will remember fondly the rest of my life. It was one week ago today when I met you and selected the marvelous instrument and I’m still smiling and still reflecting on the experience you provided. The Classical Guitar Store is so much more beyond a “Music Store”....
With Gratitude,
New Jersey 3/27/21
I can't say that I've ever been 100% satisfied with any guitar before. The Picado 54 is everything I hoped it would be and more. The fit and finish is impeccable and the sound is a tremendous value. I was a bit wary of buying a guitar I've never heard of, heard, or played, but your informative website with honest, balanced descriptions of the instruments as well as your phone consultations led to a perfect match. Many thanks.
Pennsylvania 3/6/21
Bill,
The guitar arrived in perfect shape. The pictures did not do it justice. I love the looks and sound, and I hope to one day play music deserving of this instrument. I appreciate all the accessories and all of your time and help.
Louisiana 3/5/21
Hi, Bill
The Picado Model 49 guitar arrived safe and sound. I appreciate your packing it carefully. It is wonderful- exactly what I was wanting! The setup and action is perfect, I am really impressed with the instrument, the build quality is outstanding. I will gladly recommend your shop to everyone. Thanks, again!
Kentucky
12/01/2019
Dear Bill,
I had a wonderful time in your terrific shop. You were impressively skillful in guiding me through the taxonomy of sound and the exotic forest of so many instruments. It turns out I had a very clear idea of what sound I was looking for even though I didn't realize it.
The Esteve is home with me and I look forward to pleasurable hours together.
With many thanks, JC
Rhode Island
_____________________________________________________________________________________________
Bill,
I want to thank you and Jeff for your help with my recent purchase of the Esteve model 8 guitar. For the last month I have been enjoying the sound produced by this fine guitar. I’m amazed at the difference between the bass strings of this guitar and my last instrument. You were both very patient and informative in helping me to decide which guitar to select. Without a doubt it was worth the 125 mile trip to your store.
Thanks again,
D.D. JULY 2018
Just wanted to let you know that I've been playing and enjoying the guitar a lot over the weekend.
Thanks again,
______________________________________________________________
Bill,
A gem of a shop. Bill spent time with me, helping me to find a guitar best suited for my needs. No pressure to buy. He filed the saddle down to make my selected guitar more comfortable to play. Well worth the drive from Detroit to Philly to buy from him. My looking/buying experience was very pleasant, unlike some other stores I have encountered. I highly recommend The Classical Guitar Store.
_______________________________________________________
I just received my Picado 60. It is wonderful beyond expectations. So I'm very pleased with the purchase. I think it's a terrific value. It was just the thing for me. It is a beautiful sounding, and beautiful looking instrument.
V.E. California, phone message.
_________________________________________________________________
This store was recommended to me by a classical guitarist who bought his instrument from here. I was pretty impressed by the authentic and no-pressure sale. The lady who helped me is actually working on making her second guitar. Impressive. The biggest help to me was the honest feedback I received while I was trying the various guitars. Because she didn't push me above my price range we were free to focus on the exact sound that I liked the best rather than her getting the biggest commission possible. In fact she was looking for ways to save me money. If I had any complaints I wouldn't be afraid of dropping a star or two. However my overall experience was so good I have to give it five.
S.A.
______________________________________________
The Hanika 54 PC arrived in excellent shape. I love the guitar. It's a beautiful instrument and sounds fantastic!
L.A. Virginia, phone message.
______________________________________________
Subject: Picado Model 49 Message: THANK YOU ! Nicole you were very patient and wonderful to work with. Thank you for helping me connect with my “Paloma”!
I love every note every timbre every thing about this guitar.
_________________________________________________
I recieved the Esteve guitar Friday ( I talked to you about this). the guitar is wonderful!! I am very pleased with this guitar.
Thanks for you help and attention.
Jackson, LA
________________________________________________
Bill,
I received the Hanika on Thursday and must say that I am very happy with the instrument. I find the volume to be sufficient for my needs, and the tonal range as well as sensitivity are excellent, far better than my current Cordoba PRO-R and my 1997 Larrivee 35.....It is by far the best classical I have owned since (the Kohno 30) and should serve me well in the years to come. I am also quite pleased with the visual aesthetics of the instrument. Thank you for your assistance in making my choice among the instruments that I was considering. I know that the absolute best way to choose an instrument is to actually take the time to sit down, play and compare the instruments in order to find the one that speaks to you. Unfortunately that was not an option for me, but I did have the fortune of being able to get a general feel for what seemed like the best bet for me through working with you. Thanks again. I’m very happy with this guitar and your customer service.
Oak Park, IL
I love the Esteve 12!
Craig Philadelphia, PA.
_____________________________________
Hi Bill. The guitar that you sent me arrived yesterday, Wednesday. It arrived in perfect condition. It sounds great and plays wonderfully. I'm sure that the J. Castelluccia and I will have a long and happy relationship. Thanks again for all your help. I will certainly recommend The Classical Guitar Store in Philadelphia.
Have fun, B.
________________________________________
Hello, Bill.
The guitar arrived in perfect condition and it's as light and beautiful as you described. I love the size, the neck shape, and most of all the sound. Thank you very much!
Regards,
K
_________________________________________
Hi Bill,
The package arrived about 2 hrs ago in great shape. The case was slightly warm but in original condition so was the guitar. I let it sit on the stand to acclimate for a while and then turned it up. It sounded just like as it was in your store last week. I already practiced on it for 1 hour now. It sounded great and looked so handsome!! I enjoyed very much the experience. Thanks for your help.
Best Regards,
F
___________________________________
S. LOVES his new Esteve
Thought you'd enjoy the attached video of my 11YO son playing his new Esteve. He and that guitar are inseparable. Shld you want to use this vid for PR/marketing/whatever, you have our permission, but mostly I just thought you'd enjoy seeing some of the fruits of your labor.
______________________________
Bill, the Hanika is amazing. The sound is so rich and the action wonderful. I cannot wait to get started! Thank you so much for bringing such beauty back into my life. Also, the case is so lightweight and strong. Here is a quick shot of me just picking it up on my birthday. Warmly, D. F. Georgia
____________________________________
I received my Francisco Esteve Model 8 a few weeks ago. It arrived well packed and in perfect condition. I would like to thank you again for listening to me and helping me decide on this guitar. It is beautiful, well built, and has a wonderful pleasing tone. I play it every day and I find it hard to put down. My instructor is N.M. and he plays a David Pace Classical guitar which you sell also. You have a video of him playing Koyunbaba on his guitar on your web page. N. played my Esteve Model 8 when we meet for a lesson. He gave it high marks and congratulated me on making a very good decision. Thank you again for working with me and helping me decide on this excellent instrument.
Happy Holidays,
T.
Ashland VA
___________________________________
A quick note to let you know that I absolutely love my new Castelluccia 60th Anniversary model. It is a beautiful instrument with great depth of tone and great projection, and it plays really nicely. This is the start of a long, beautiful friendship (if not love affair).
Again, thank you for your advice,
N.
Colorado
_____________________________________
Dear Bill,
And I could not be more pleased with the Dupont guitar. This is the first handmade guitar I have ever owned, and the sound is incredible. You can actually hear the cedar ringing. I'm sure this is no news to you, as you deal everyday with guitars even more exquisite than this.
Anyway, thanks so much for your professional knowledge and for your personal care as well. It was a pleasure doing business with you.
J.H. Juneau, AK
_______________________________________
Bill,
Spent some time looking over the guitar with our instructor. We are very pleased with the guitar. It really does sound nice and it is in superb shape. Our instructor was impressed at how spotless it was (not one scratch, no marks or blemishes) not to mention he thought for an entry level guitar it was well worth the money. He figures my son has 5+ years of dedicated classical guitar work before he might begin to feel he needs to upgrade.Thanks for your help and flexibility – I was a little nervous doing this sized business via mail order but you made it about as painless as it could be. Take care and Thanks again.
F. and B.
Virginia
Dear Classical Guitar Store: The Picado 49 arrived today undamaged. The outer box was a bit scuffed, but the packing materials proved adequate for the trip to Chicago. After tuning up the guitar and striking the first notes, I simply could not believe my ears! The warm full tone combined with the volume and projection make this, by far, the best acoustic guitar I have ever played, and much much better than anything I found in the local guitar stores. The case is nice, and well constructed for this guitar. I am keeping it! Sold! Your website is informative and helpful. I especially like the search feature based on price, and your editorials about each guitar are interesting and informative. The sound files that you sent are of excellent quality, played beautifully, and quietly influential in my decision to select the cedar soundboard Picado 49. Your objective discussion with me on the phone gave me confidence that I was dealing with an honest and experienced store. I would recommend you to anyone without hesitation. Thanks, R.K. Chicago, IL.
Dear Bill, Thank you for collecting such a wonderful selection of great classical guitars! And thank you for your very professional assistance in helping me choose my new Antonio Picado 60. I love this instrument! It has such a wonderful tonal quality, such brilliance of sound and great projection. Every single note has such beauty of tone! Superlatives don't do this instrument justice. My playing has never sounded so good. I am enchanted. Thank you. M.W. Clearwater, FL.